Training

The successes of any organization in this globalize economy lies not in its processes, technology or products. It lies in the competency and the motivation of its employee to consistently and continuously develop new ideas and better ways of adding value to the organization. To prosper, it is imperative that an organization trains and develops its workforce to continuously progress, learn and innovate within the organization.

In Seri Mahligai, we offer a variety of training programs to support our clients to ensure that they achieve higher productivity, effectiveness and ultimately increase the bottom-line of the company.

Working with established internal and external trainers and coaches, our programs are specially designed to continue to add value to the learning experience long after participants have completed them.

Sales Trainings

• Effective Sales Techniques Over the Telephone
• Effective Sales Face to Face
• The Sales Presentation Ace
• Managing Key Accounts and Relationships

Customer Service Trainings

• Telephone Etiquette
• Customer Service Skills
• Telephone Customer Service
• Managing Difficult Customers

Management Skills Trainings

• Managing and Supervising a Team
• Managing Conflicts and Setting Expectations
• Performance Coaching for Results
• Managing Ourselves and Our Time
• Creativity and Problem Solving
• Business Negotiation Skills
• Writing for Business Professionals 
• Presentation Skill for Business Professionals

To know more about training, please contact us at
03-7728 6800 or email your queries to training@serimahligai.com

Click here for our brochure.